Help & Frequently Asked Questions

Got questions? We've got answers. If you don't find what you're looking for below, don't hesitate to reach out — we're happy to help.

📦 Orders & Shipping

How long does shipping take?
Most orders ship within 1–2 business days. Standard shipping typically arrives within 5–7 business days. Expedited options are available at checkout.

How do I track my order?
Once your order ships, you'll receive a confirmation email with a tracking number. Click the link in that email to follow your package.

Do you ship internationally?
Currently, we ship within the United States.

🔄 Returns & Exchanges

What is your return policy?
We accept returns within 7 days of purchase. Items must be unused and in their original packaging.

How do I start a return?
Email us at treasurestatetackle@gmail.com with your order number and reason for return, and we'll walk you through the process.

What if my item arrived damaged?
We're sorry to hear that! Contact us within 7 days of delivery and we'll make it right with a replacement or refund.

🎣 Product Questions

What types of fishing is your tackle best suited for?
Our gear is curated for freshwater fishing — think kokanee, trout, and walleye. Many of our lures and rigs work great in rivers, lakes, and reservoirs.

Do you carry replacement parts or accessories?
Yes! Browse our accessories section for hooks, line, weights, and more.

How do I know which lure to use?
When in doubt, reach out — we love talking fishing!

💳 Payment & Security

What payment methods do you accept?
We accept all major credit cards, debit cards, and Shop Pay for a fast, secure checkout experience.

Is my payment information secure?
Absolutely. Our store is powered by Shopify, which uses industry-standard SSL encryption to keep your information safe.